Frequently Asked Questions
Frequently Asked Questions
Ordering & Payment
What payment methods do you accept?
We accept all major payment methods including credit/debit cards, mobile wallets, and cash on delivery (where available).
Is my payment information secure?
Yes! All transactions are encrypted and secure. We never store your payment details.
Shipping & Delivery
Do you ship across Pakistan?
Yes, we deliver to all major cities across Pakistan.
How long does delivery take?
Standard delivery takes 3-5 business days. Express shipping options are available at checkout.
What are the shipping charges?
Shipping costs vary by location and order value. Free shipping is available on orders above a certain amount.
Sizing & Fit
How do I find my correct bra size?
Please refer to our Size Guide for detailed measuring instructions.
What if the size doesn't fit?
We offer easy exchanges and returns. Please check our Return Policy for details.
Do you offer plus cup sizes?
Yes! We specialize in D-F cup sizes and offer a wide range of plus cup bras.
Returns & Exchanges
Can I return or exchange my order?
Yes, we accept returns and exchanges within 7 days of delivery for unworn, unwashed items with original tags attached.
How do I initiate a return?
Contact us through our Contact page with your order number and reason for return.
Product Care
How should I wash my lingerie?
Hand wash in cold water with mild detergent. Avoid twisting or wringing. Air dry flat or hang to dry. Never use a dryer.
How do I make my bras last longer?
Rotate between bras, hand wash gently, use a lingerie bag if machine washing, and store properly by stacking cups inside each other.
Privacy & Security
Is my personal information safe?
Absolutely. We take your privacy seriously and never share your information with third parties. See our Privacy Policy for details.
Will my order arrive in discreet packaging?
Yes, all orders are shipped in plain, unmarked packaging to protect your privacy.
Still have questions? Contact us - we're here to help!